If you have Serials Solutions 360 Core and Link, you will login to the client center and download the following reports:
Do not open these files before submitting to Ex Libris as opening them alters the original format.
Keep all the files/folders in their original format, if they are zipped, keep it that way when uploading them.
These reports can take up to 24 hours to be generated from the Serials Solutions system, please plan ahead accordingly.
For, campuses using 360, use the dropbox file requests located in the institutional leads basecamp team. The PM team will then upload these to the Ex Libris ftp server. These should not be attached to the salesforce ticket.
You can submit your 360 files as zipped files or in their native format, as there are not size restrictions on the dropbox file request.