SUNY Library Services (SLS)

Support

Email a Question to: info@slcny.libanswers.com

Types of questions we can help you with:

• Analytics consultations
• Cataloging and Acquisitions configuration
• Resource Sharing configuration
• Discovery configuration
• Primo VE linking troubleshooting
• Access Services configuration
• Discovery configuration

Discussion Lists

• Submit a ticket to info@slcny.libanswers.com to be added to any of the following listservs:
  • SUNY Library Directors: only open to Library Directors or other Administrators in Charge of a SUNY Library, or Associate University Librarians at University Centers.
  • SUNY Library Consortium
  • Scholarly Communications Librarians
• Ex Libris List links:
  • Ex Libris User Community Email Discussion List for Alma
  • Ex Libris User Community Email Discussion List for Primo

General Updates

For general updates, please subscribe to: https://slcny.libguides.com/sls/blog

Basecamp Groups

Submit a ticket to info@slcny.libanswers.com to be added to any of the following Basecamp Groups.

• SUNY LSP and Discovery HQ
• SUNY Shared Collections HQ
• Access Services Group
• Discovery Interest Group
• Institutional Repositories Community of Practice